Shipping & Policies

Digital downloads

File delivery

Your files will be available to download once payment is confirmed.

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • North America : 3 - 5 business days
  • Europe : 1 - 3 weeks

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and cancellations

Just contact me within: 7 days of delivery

Ship items back to me within: 21 days of delivery

Request a cancellation within: 0 hours of purchase

I don't accept exchanges

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Digital downloads

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Privacy policy

I will only use your shipping and billing address, and contact information

  • To communicate with you about your order
  • To fulfill your order
  • For legal reasons (like paying taxes)

Frequently Asked Questions

When Will I Get My Order?

Most orders are ready to ship in 1-3 days. Then shipping varies based on the method you choose at checkout. Usually 2-5 days for US First Class Mail, 1-3 days for US Priority Mail, 1-3 weeks for International First Class, and 1-2 weeks for International Priority.

Do You Sell This Punch?

No, I do not sell any paper punches, only the cut paper embellishments.

How Many/What Size is This?

Sizes of punches and stationary are listed in the drop-down to the right-hand side. The number of notecards in a pack are also listed in the drop-down menu, and the number of punches in a pack is listed in the listing details.

Do You Offer Bulk Discounts?

Yes for most items except in listings that specify that they do not qualify for a bulk discount. "Bulk" applies to 10 or more packs of glitter stationary, and scrapbooking embellishment orders of $50+. Please contact me directly for any questions regarding the discount.

Why Is Shipping So Much?

If you are ordering multiple items, your shipping may be overcharged because Etsy uses a weight scale that does not accurately reflect multiple paper items. Any shipping overages are refunded when your order is ready to ship.

To bypass any overages up front, please contact me to set up a custom order to reflect the true weight of your order.